Cancellation policies for the Professional Coaching Course
Please contact us before enrolling if you have any question about how we handle course fees for the Professional Coaching Course.
Paying your deposit
We ask you to pay a deposit when you apply for the Professional Coaching Course. The agreements described below come into play when you submit your deposit.
If you are not accepted into the programme for which you’ve applied, we will fully refund your deposit.
Paying your course fee
The course fee becomes due and payable one month before the programme begins. You are welcome to request an alternate payment plan (including the ones suggested on our site, which we always accept). Your obligation to pay us for the course fee begins at this time.
If you want to cancel
If you cancel 30 days or more prior to the starting date of the programme, we will refund your course fee minus the non-refundable deposit. If you cancel between 30 and 14 days prior, we will refund 50% of the course fee. If you cancel between 30 and 14 days prior and are on an alternate payment plan, 50% of the course fee becomes immediately due and payable.
We don’t refund any fees after 14 days prior to the starting date.
Transferring to another programme or substituting someone else
If you want to transfer to a different course you need to cancel your place on the course you’ve applied to, according to the conditions above. You can’t send another student in your place.
What happens if you withdraw from the programme
If you withdraw from the programme at any time after 14 days before it starts and for any reason, we don’t refund your course fee. If you are paying your fee in instalments, and you withdraw from the programme at any time for any reason, the full amount becomes immediately due and payable.
We always try to accommodate absences resulting from emergencies such as severe illness, accidents, and so on. Especially with the Professional Coaching Course, however, adjustments can be challenging for everyone. So we are not able to accommodate requests for transfers to another programme for any other reason, such as work scheduling issues, family reunions, or the World Cup, for example.
Contact us to find out more
Drop us a line – we’ll gladly call you back to talk about any aspect of our programmes or our work with individuals and organisations.